Returns & Exchanges

At Lamoda, your satisfaction is our priority.
If you are not fully happy with your order, you can return or exchange it hassle-free.

Return Policy:

• You can request a return or exchange within 14 days of receiving your order.

• Items must be unused, unwashed, and in their original condition, with all tags and packaging.

• Sale items can also be returned, provided they meet the above conditions.

• Shipping fees are non-refundable.

How to return/exchange:

1. Contact our Customer Service team with your order number.

2. Pack the item securely with original packaging.

3. Our courier partner will arrange pickup or exchange delivery.

We’ll process your refund or exchange as soon as we receive the item.